An Introduction to Facilitation Skills
- Explore why learning facilitation skills are important to your organisation.
- Discuss what being a good facilitator achieves for you as an individual.
The key knowledge, skills, and behaviours of an excellent facilitator
- Discuss the differences between training, presenting, and facilitating.
- Explore the knowledge, behaviours and skills of a facilitator.
- Consider your own skill gaps in this context and how you can develop these.
The barriers to effective facilitation and how to overcome them.
- Identify the barriers to being an effective facilitator.
- Learn techniques to overcome them.
Hosting an Effective Facilitation Session
Steps in preparation
Explore the structure of an event using dynamic facilitation methodology.
- Identifying the purpose and objectives
- The kinds of information and data that would be useful to know.
- Consider your audience.
- Pre-event consultations
The Transition and Intermediate Stage
- The Opening Stage
- Introducing the process
- The art of “taking all sides”.
- Getting everyone’s contributions.
- Charting all contributions including problem statements, concerns, solutions and other information.
The Closing Stage and Follow Up Activities
- Welcoming concerns and new problem statements
- Working with advocacy
- Drawing out group divergence and convergence
- Maintaining a safe interactive and productive environment
- Trusting the group to own the process.
- Looking for a breakthrough.
- Using outcome charts
- Using bookmark charts
- Agreeing actions / next steps and the importance of follow up.
Evaluate the actions you need to take to improve your facilitation skills.