Train the Trainer - ILM Development Programme

Human Resource Management

Course Duration: Three days

Course Overview

The aim of this course is to enable delegates to build their skills and confidence in training session planning, design, delivery and evaluation.

Training must have specific objectives, be well structured and include elements of evaluation for it to be truly effective. This Train the Trainer programme provides delegates with the skills to design, train, assess and track effective training delivery.  Delegates will learn how to design training for groups of varying sizes, learning styles and experience. We focus on delivery skills (body language, voice projection etc.) including classic techniques about handling challenging trainees and controlling the group.

We deliver this in partnership with the Academy of Leadership & Management, our ILM training partner.  The programme is delivered by our ILM approved trainers and certificated by ALM.


Describe the role of the trainer.

  • The trainer’s roles and responsibilities
  • Demonstrate current training skills


Explore the 5-step training cycle

1. Identify / Analyse the Training Need
  • What is a Training Needs Analysis (TNA)?
  • What skills are required to conduct a TNA?
  • Tools to conduct a TNA
  • Analysing TNA findings
  • Deciding the most appropriate training methodology
  • Consideration of different learning styles 
    • Honey & Mumford
    • VARK
    2. Design / Write your Training Solution
    • Important preparation considerations
    • Designing learning aim and objectives based on the learning outcomes that need to be achieved.
    • Training Introductions
      • Housekeeping
      • Getting everybody's attention
      • Icebreakers
    • Training Methodologies and how to choose the right ones to use
    • How to design / find appealing visual aids
      • PowerPoint dos and don'ts
      • Handouts
      • Workbooks
      • Trainer guides
      • Using videos / audio clips
    • Utilising Flipcharts and Whiteboards
    • Formal and informal assessment methods

    3. Develop the Training Delivery Schedule
    • Environment considerations
      • Seating
      • Tables
      • Available equipment
      • Temperature and noise
      • Wi-Fi
    • Scheduling training

    4. Delivering the Training
    • The skills involved in presenting
    • Facilitation v Presentation
    • Communication Skills
      • Busting the Mehrabian Myth
      • NLP Communications Model
      • Words that appeal to different learning styles
      • Vocal Style
      • Intonation Patterns
      • Using body language and gestures effectively
    • Facilitation Skills
      • Questioning
      • Listening
      • Giving Feedback
      • Managing challenging situations and people
      • Monitoring Time
      • Action Plans and reflective practice
      • Closing the course

    5. Evaluation methodology
    • Kirkpatrick’s evaluation model
      • Level 1 - How participants react to the training (e.g. satisfaction)
      • Level 2 - Analyses if the delegates truly understood the training (e.g. increase in knowledge, skills or experience?
      • Level 3 - Measuring if they are using what they have learned at work (e.g. behaviour change)
      • Level 4 - Has the training had a positive impact on the organisation.

    Learning outcomes

    Who should attend


    Course benefits

    Pre-course work

    Further courses to consider


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