Disability Discrimination Act (1995) - Implications for Managers Northern Ireland

Human Resource Management

Course Duration: One day

Course Overview

The Disability Discrimination Act 1995 (DDA) requires reasonable adjustments for both customers and employees with disabilities.  The Act places a number of Duties on all businesses who provide goods, facilities and services to the public and this one-day highly participative programme is designed to quickly bring delegates up to speed regarding their own and their organisation's duties and obligations.


This practical and participative programme will provide managers / team leaders with a clear understanding of:

  • Perceptions and stereotypes of disability
  • Models of disability
  • Definitions of disability discrimination
  • Guidance on reasonable adjustments
  • Explanation of the Duties placed upon service providers and employers
  • The barriers that can exist to accessing both services and employment

Learning outcomes

Who should attend


Course benefits

Pre-course work

Further courses to consider


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