Managing the Remote Workforce

Leadership & Management

Course Duration: Two days

Course Overview

This course introduces delegates to the principles of managing a distributed, remote and mobile workforce and how to effectively communicate with that workforce.
By reviewing various leadership and management tools and theories the programme actively encourages delegates to become aware of their own leadership style. From this analysis delegates will understand the pros and cons of their own style and have a desire to develop the right leadership mindset. They will explore how this is key to developing a highly productive mobile team.
Delegates will also learn how to effectively communicate to their mobile teams. The importance of acting as a role model and promoting and displaying the organisation’s values to the team and individuals will be emphasised. We challenge what is required of a modern leader and their staff, and how communication is key to achieving this. Delegates will consider all communication channels they have to maximise their opportunity to influence people and drive excellent results. We will discuss when each are most effective and how to best train team members to communicate well in an increasingly digital environment.


  • Understand the Management of Team Performance
    • Overview of How to Manage Team Performance:
      • Techniques to Manage Performance
      • What is a remote workforce?
  • Understand your Management Style
    • Action Centred Leadership: John Adair and its challenges for mobile team managers.
    • McGregor's X (Authoritarian) and Y (Participative) management motivation styles theories.
    • Situational Leadership by Paul Hersey and Ken Blanchard: Adapting styles based on the development needs of individual team members, and familiarity with tasks as groups / individuals.  Including Directing, Supporting, Coaching and Enabling.
    • Kurt Lewin's three leadership styles: Autocratic, Democratic and Laissez-Faire. 
    • Explore the Pros and Cons of the different models.
  • Identify areas for personal development
    • Identify your preferred Leadership Style
    • How you can begin to address your development within the context of your Leadership Style
  • Benefits of a mobile workforce
    • The needs of a modern workforce
    • Consider the pros and cons of the mobile workforce
    • The challenges of managing a mobile workforce
  • Understand Quality Management Techniques
  • Developing a Growth Mindset
    • Introduction of Growth Mindset
  • The Importance of Trust when managing a remote workforce
  • Understanding the importance of communication
  • How to communicate effectively when managing a mobile team
  • Explore different methods of communication, understanding how individuals in your team communicate best
  • How to develop digitally friendly teams 

Learning outcomes

Who should attend


Course benefits

Pre-course work

Further courses to consider


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Managing the Remote Workforce

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