Managing Effective Meetings

Business Skills

Course Duration: One day

Course Overview

Managing Effective Meetings trains delegates in how to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing and developing techniques for fostering creative thinking and dealing with conflict, difficult people and issues during the meeting. Ultimately, this course shows delegates how to effectively prepare for, control, chair and manage meetings and associated follow up activities.


  • Demonstrate the seven different areas of preparation
  • Construct a meeting agenda incorporating different types of content
  • Design various styles of agenda for controlling different kinds of communication
  • Effectively manage communications and commitments before and after the meeting
  • Consider different techniques for imparting information and making the meeting memorable
  • Identify the most effective ways to communicate a message when holding a meeting 
  • Understand and use assertive behaviour when chairing a meeting
  • Recognise the seven types of difficult people
  • Develop a strategy for coping with difficult people at meetings

Learning outcomes

Who should attend


Course benefits

Pre-course work

Further courses to consider


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Managing Effective Meetings

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