By the end of this course, delegates will be able to:
- Define and appreciate the differences between leadership and management skills and understand the need for both.
- Apply a range of leadership theory, appropriate to the individuals in their teams, and the situations they face.
- Communicate more effectively using Transactional Analysis techniques – Parent, Adult, Child behavioural modes Theory
- Recognise that people are motivated by different things and can adapt to the motivational needs of others.
- Apply some simple planning and organising techniques to maximise own productivity
- Appreciate how to delegate effectively
- Understand the varying development needs of individuals and the team.
This course is intended for:
- Leaders and first line managers who want to refresh their existing knowledge
- Team leaders or managers who are new to their roles
- Those with some experience but have received little or no formal training
- People who are working towards a leadership role
- Those willing to embrace new ideas and adapt or enhance their leadership style and management skills
Delegates will benefit greatly from the highly interactive nature of this training course. The theory behind effective leadership is put to the test immediately in a simulated environment through a variety of practical individual and team-based exercises.
The programme deals with people management issues with clear guidelines every step of the way. Tutorial sessions, case studies, and practical exercises make this an action-packed day.
No pre-course work required.
Time Management
Assertiveness at Work
Emotional Intelligence
Effective Communication Skills
Coaching Skills
Performance Management
Absence Management
Managing unacceptable employee behaviour
Effective Middle Management
All delegates who successfully complete this course will receive an electronic certificate of attendance
Google’s manager research project — Oxygen — found the top behaviours of good managers to be an ability to coach, effective communication skills, and support of their team’s career development — all of which can be developed and enhanced through leadership skills training.
We deliver our Essential Leadership and Management Skills course throughout the UK and beyond. We can facilitate onsite at your premises, as a virtual training option for those who are working from home or at any number of venues in Belfast, Glasgow, Edinburgh, Aberdeen, Inverness, Newcastle, Manchester, Leeds, Birmingham, Cardiff or London. Contact Us for more information or click the green button below to see when we are next running this as an open course anyone can attend.
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