MS Teams - The User Experience

I.T. Training

Course Duration: 3 hours

Course Overview

This short session introduces the user to MS Teams which is the Microsoft platform supporting teamwork within Office 365.  This is a hub which allows you to chat, meet, call, collaborate, share information and save documents all in the one place regardless of where you are geographically.


  • Teams
    • Discussions and collaboration within a team of colleagues
    • How to join a team
  • Managing Files
    • Uploading files
    • Collaborating and sharing files and folders
  • Chats and Conversations 
    • 1:1 and private chats
    • Multiple people (outside Teams)
  • Activity
    • Your recent activity/history on Teams
    • Finding chats, files and people
  • Calendar
    • Calendar of meetings etc associated with Teams
  • Calls
    • How to access audio and video calls with colleagues within your team and organisation 
  • More apps
    • Review of Apps that can be integrated with Teams
  • Using Help
    • Search by topic
    • Browsing training

Learning outcomes

Who should attend

Course benefits


Pre-course work

Further courses to consider


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MS Teams - The User Experience

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