Performance Review and Appraisal Skills

Human Resource Management

Course Duration: One day

Course Overview

Performance reviews are one of the most challenging responsibilities that successful managers and leaders face.  Used effectively, the review and appraisal process can help the manager qualify and quantify the work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets. This course demonstrates some of the most effective methods of achieving greater levels of performance and more demanding targets from your staff.


  • The benefits of operating a performance management system for employees and the organisation.
  • Understand the need for Key Performance areas and objective measurement.
  • Components of system – review of past, present performance, and future learning & development
  • Preparations required by appraiser and appraisee.
  • Pre-appraisal discussion.
  • How to structure and conduct an appraisal
  • Developing appraiser skills – use of questions, listening, paraphrasing, use of non-verbals, giving constructive and developmental feedback, agreeing future targets.
  • Dealing with challenging appraisee behaviour

Learning outcomes

Who should attend


Course benefits

Pre-course work

Further courses to consider


Looking For Pricing Information?

Call +44 (0) 28 9043 9624
Or Book Online

View Full Course List

View Full Course List

Performance Review and Appraisal Skills

Book Now

We are here to help!

For any queries regarding any of our courses please Contact us at enquiries@cosensa.co.uk

Please click here for more information on how we use cookies on this website